Splashtop launches unified IT platform for endpoints

Splashtop has launched a unified platform for IT operations, combining endpoint management, security, remote support and remote access in one system.

The platform is aimed at internal IT teams and managed service providers that want to manage devices and respond to issues from a single console.

The launch marks a broader push by Splashtop beyond its established remote access and support business into day-to-day endpoint administration and security workflows. Using a single agent across devices, the platform is designed to give IT staff visibility into patching, vulnerabilities, device health and remediation tasks in one place.

At the centre of the product is what Splashtop calls autonomous endpoint management. The system applies policy-based patching, configuration enforcement and phased software rollouts across environments, while flagging issues that need human attention.

It also includes AI-assisted summaries of common vulnerabilities and exposures, drawing on vulnerability data, release notes and community information to help teams assess risk and decide on remediation steps. The system can present those summaries in a user's native language.

According to Splashtop, organisations are using the approach in different ways, including replacing manual patching processes, adding operational control alongside Microsoft Intune, or reducing reliance on older endpoint management products that have become harder and more expensive to run.

Single console

A key part of the launch is reducing the number of tools IT teams must switch between. The unified console links operational workflows, support functions and security signals, allowing teams to identify an issue and act from the same environment.

Remote support remains central. IT teams can use the platform to diagnose faults, deploy updates across multiple devices and apply fixes in the background without disrupting staff. The system also supports on-demand access to mobile and unmanaged devices when workers need help.

The same agent used for endpoint administration also enables remote access for employees who need to reach work systems from other locations.

During remote sessions, an AI-optimised codec adjusts settings dynamically to maintain connection quality as network conditions change. The feature builds on Splashtop's long-running focus on remote connectivity, which has been its main market position for two decades.

Security links

Splashtop is also trying to bring security work closer to routine IT administration. The platform pulls in threat information from integrated security vendors including CrowdStrike, SentinelOne and Bitdefender, with alerts shown in the same console used for patching and device management.

This is intended to help teams connect detections to remediation more quickly and identify the endpoints that present the highest risk. Customers can also add antivirus and endpoint detection and response tools, so security alerts can be viewed alongside endpoint health and compliance data.

Mark Lee, Chief Executive Officer and Co-founder of Splashtop, said the company built the platform in response to the growing convergence of endpoint operations and security for IT teams.

"Today the endpoint is where IT operations and security intersect, yet most teams are still stitching together tools to keep systems secure and running. We built this platform from the ground up to reflect that reality, bringing endpoint operations, security insight, and remote workflows into one operational environment where teams can automate routine work, focus on what matters most, and act quickly. For twenty years, we've listened to and learned from organizations that trust us to deliver secure, high-performance remote access and support, and this launch represents an important milestone and evolution for Splashtop," Lee said.

The company is targeting organisations with limited IT resources, particularly teams managing infrastructure and security response with small headcounts. That part of the market faces growing pressure as endpoint estates expand, hybrid working persists and security teams deal with a faster flow of software vulnerabilities and attack attempts.

Lee framed that pressure in terms of disconnected systems. "For most midsized organizations, IT is the security team. Even when tools or MSSPs are involved, IT still has to fix the issue on the device. Today that means jumping between systems. We bring security signals into the same place IT manages endpoints, so they can see what's at risk and act immediately," he said.

Splashtop said the platform will be offered on an endpoint-based pricing model and is intended to simplify deployment for customers that want to update IT operations without adopting more complex management software. It is being made available globally.