Customer retention stories
GoMo launches fibre broadband in Ireland for GBP £29.99 a month, targeting mobile customers with a price-for-life deal and no long-term tie-in.
Gigs deepens its Asia-Pacific push by partnering with ShopBack to broaden embedded mobile services for customers across the region.
8x8 upgrades Platform for CX with AI Studio, live queue dashboards and silent mobile authentication to cut integration delays and login friction.
AvePoint lifts annual recurring revenue outlook after first-quarter beat, as AI governance and recovery tools help drive stronger growth and cash flow.
Amperity adds AI assistants and live customer data tools to help brands act during website visits, basket abandonments and other interactions.
Bitdefender taps Frank Koelmel to steer global revenue strategy as the cybersecurity vendor seeks faster growth amid rising threats and compliance demands.
TravelOne's Bhavin Vora unveils behavioural intelligence tool for travel platforms, aiming to sharpen personalisation with real-time traveller intent.
Noledge expands across Ireland and the UK with Pimbrook deal, lifting revenue to EUR €10 million and adding 14 staff to the group.
Accel backs Tel Aviv-based ZyG with USD $60 million for its AI-powered operating system to help direct-to-consumer brands scale.
Alkami and Cornerstone Advisors find US banks are winning on digital adoption but still losing customers to clunky onboarding and weak business tools.
Beer52 renews Europa warehousing pact and expands into coffee with Coffee52, as the subscription drinks firm scales seasonal fulfilment needs.
InstaSwitch launches business banking activation software and secures USD $4.7 million as banks chase more primary deposits.
MSPs can turn wholesale hosting into a steadier revenue layer by bundling services, tightening control and reducing churn as client demands rise.
Constructor wins Retail Company of the Year for a second year as its AI Product Insights Agent also takes silver in American Business Awards.
Paytronix rolls out Rewards Hub to existing loyalty customers, giving marketers self-service control over rewards, promotions and real-time performance data.
UK subscription businesses face pro-rata refund systems, stricter cancellation rules and a Spring 2027 deadline under new consumer protection reforms.
Vehere names Somnath Banerjee Director of Customer Support and Professional Services as it seeks to boost delivery for enterprise security clients.
Vocus unveils Pure channel programme to broaden partner access after its AUD $5.25 billion TPG integration and lift commissions.
Founders can stretch budgets and sharpen campaigns with six affordable digital marketing platforms, from email automation to skills training.
Abnormal AI hires three senior executives as attacks on secure email gateways jump 97%, sharpening demand for stronger AI-driven defences.