Yuno Group boosts resilience with Irish data centre

Servecentric has expanded capacity and systems resilience for Yuno Group through a co-location disaster recovery arrangement at an Irish data centre.

Yuno Group, which includes Yuno Energy, PrepayPower, Yuno Energy Heat and Firmus Energy, sought to move data from an on-site disaster recovery setup to a Tier 3 facility as the business grew. The new arrangement is intended to increase data storage and protection while giving the group more room to scale its infrastructure.

The agreement covers secure co-location and disaster recovery services for the energy and broadband supplier, which serves homes and businesses across Ireland. It also provides round-the-clock support to staff in Dublin and Belfast to address technical issues and reduce service interruptions.

The project reflects a wider trend among growing companies moving disaster recovery systems from their own premises into specialist data centres. For businesses handling customer billing, account management and other essential digital operations, resilience and recovery planning have become more important as service expectations rise.

Servecentric, an Irish-owned provider of cloud, connectivity and data centre services, is hosting the solution from its Dublin facility. The platform can be adjusted as Yuno Group's requirements change.

Growth Demands

Yuno Group has expanded across several consumer energy brands as well as broadband, increasing the scale of the systems needed to support customers and internal operations. That puts more pressure on storage, recovery processes and uptime, particularly where multiple brands sit within the same group structure.

Moving disaster recovery infrastructure into a dedicated external facility can also shift some operational burden from in-house teams. In this case, the service includes technical support intended to help maintain continuity if incidents occur.

Michael Gallagher, Head of IT Operations at Yuno Group, outlined the company's view of the arrangement.

"Servecentric provides a reliable hosting solution which enhances resilience and supports our operations as we continue to expand. They also provide excellent support and responsiveness, which are very important to us," Gallagher said.

Irish Market

The deal also points to continued demand in the Irish market for third-party hosting and recovery services from companies that want to keep data and infrastructure within the country. Domestic hosting can appeal to organisations seeking proximity to operations, direct support access and a local data centre footprint.

For Yuno Group, using an Irish facility means its disaster recovery environment is no longer housed on site. The change adds a separate location for systems recovery, a common step for businesses seeking to limit the risks tied to a single physical site.

Servecentric Chief Executive Officer Brian Roe said the work was intended to support the customer's next phase of development while maintaining day-to-day continuity.

"This solution enables Yuno Group, a quickly scaling business, to continue to grow and innovate with complete flexibility into the future. Reliable technology has never been more crucial in our increasingly digital world, and our solution will support the smooth day-to-day running of the business. We also deliver speedy resolution in the event of an incident to reduce downtime and interruptions and allow the Yuno Group team to focus on core business tasks," Roe said.

The arrangement highlights how infrastructure decisions are becoming more closely tied to commercial expansion for suppliers operating in competitive utility and broadband markets. As customer numbers rise and digital service demands increase, resilience planning is moving from a back-office concern to a more central operational requirement.

Yuno Group's portfolio spans electricity, gas, heat and broadband services, and the systems supporting those businesses must remain available across customer-facing and internal functions. The latest changes place the group's disaster recovery environment in a Tier 3 data centre, with support teams available to employees in both Dublin and Belfast.