Automation stories - Page 7

GPT-5.4 leads new AI benchmark on real-world accounting tasks, but its 77.3% score leaves firms facing stubborn reliability gaps.

AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.

Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

Irish bosses are warier of AI risks than peers in the UK, Germany and France, with cybersecurity and job fears driving cautious adoption.

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

TCS launches Nvidia-based Rapid Outcome AI to help enterprises scale predictive, generative and vision AI across operations and industries.

Anthropic has launched an in-house institute to study AI's societal risks, governance and economic upheaval as it predicts rapid progress.

PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.

Adobe boss Shantanu Narayen to step down as chief executive after 18 years, staying on as chair while the group navigates the AI era.

EC-Council launches the Global CISO Council to unify AI governance, tech risk oversight and regulatory response for senior security leaders.

AI agents are fuelling a new wave of cyber risk, as criminals weaponise automation to speed up ransomware and sharpen extortion tactics.

Qualtrics again tops Gartner's 2026 Voice of the Customer rankings, leading on execution, vision and AI-driven experience agents.

Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.

Skills-focused cyber talent strategies can save firms over USD $125,000 per hire, boosting retention, speed to recruit and women's leadership.

Irish tech leaders report stronger returns on digital spend than global peers, as AI strategies sharpen and cyber risk climbs the agenda.

Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

Irish enterprises have squandered an estimated EUR €720 million on failed AI projects as poor strategy, bias and explainability woes derail plans.

AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.

Entrepreneurs increasingly see AI as a tool for efficiency and cost-cutting, not a springboard to new markets or sustainability goals.