Business Transformation stories - Page 2

AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.

Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.

Senior managers lag executives on AI plans, with 63% of leaders expecting redundancies within six months, Orgvue research finds.

AI demand is forcing a rethink of cloud strategy as NTT DATA finds most firms still lag on investment, modernisation and security.

Flywire taps former Bank of America audit chief Christine Katziff for board role as it bolsters oversight of its global payments business.

Smartsheet unveils an AI server that plugs tools like Claude into live project data, with thousands of early users driving real-time updates.

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.

Oracle has woven new agentic AI tools into its core database and Fusion apps, promising secure, real-time automation on live enterprise data.

Persistent hires Hari Abhyankar as EVP and global head of private equity, sharpening its push into investor and professional services markets.

B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.

Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.

GPT-5.4 leads new AI benchmark on real-world accounting tasks, but its 77.3% score leaves firms facing stubborn reliability gaps.

Irish bosses are warier of AI risks than peers in the UK, Germany and France, with cybersecurity and job fears driving cautious adoption.

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

LivTech names new marketing and revenue chiefs to spearhead its next growth phase in healthcare tech for long-term and in-home care.

Irish enterprises have squandered an estimated EUR €720 million on failed AI projects as poor strategy, bias and explainability woes derail plans.

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Microsoft launches Agent 365 and Microsoft 365 E7, blending AI agents, Copilot upgrades and security tools in a single enterprise push.

Expleo appoints Alan Gallagher to spearhead its life sciences expansion in Ireland, targeting pharma growth and digital modernisation.