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Epicor expands Ascend with AI for 90-day ERP go-live
Digital Transformation

Epicor expands Ascend with AI for 90-day ERP go-live

Cloud ERP customers could see deployments compressed to 90 days as Epicor adds AI tools to speed migration and cut disruption.

By Sean Mitchell • 4 min read • Last week
Data matching explained: The key to clean, connected data
Customer Relationship Management

Data matching explained: The key to clean, connected data

Poor data is costing firms millions, making record matching vital for cleaner datasets, better decisions and lower compliance risk.

By Bobby Joseph • 6 min read • Last week
Data enrichment: Turning raw data into real intelligence
Data Protection

Data enrichment: Turning raw data into real intelligence

Better customer targeting and fraud detection are among the gains as firms turn incomplete records into usable intelligence.

By Bobby Joseph • 6 min read • This month
Is your data ready for AI? 5 steps before deploying an agent
Data Protection

Is your data ready for AI? 5 steps before deploying an agent

Poor data can make AI agents scale errors at speed, leaving customer-facing systems unreliable and potentially non-compliant.

By Bobby Joseph • 6 min read • This month
Data quality in healthcare revenue cycles: Six steps to care for patient data
MPI

Data quality in healthcare revenue cycles: Six steps to care for patient data

Cleaner patient records can cut claim denials, speed reimbursements and help hospitals avoid compliance risk as data errors spread through revenue cycles.

By Bud Walker • 5 min read • This month
Colt completes SAP cloud ERP migration across 40 countries
Hybrid Cloud

Colt completes SAP cloud ERP migration across 40 countries

Downtime on Colt's switchover was cut to 6.5 hours, helping the telecoms group reduce disruption across operations in 40 countries.

By Sean Mitchell • 3 min read • Last month
Tariffs and sustainability: Why master data is a supply chain game-changer
Digital Transformation

Tariffs and sustainability: Why master data is a supply chain game-changer

Poor master data can leave firms overpaying duties, missing sustainability targets and struggling to trace suppliers as tariffs shift.

By Bobby Joseph • 6 min read • Last month
Robotic Marketer launches AI direct mail tool for home services
DevOps

Robotic Marketer launches AI direct mail tool for home services

Home services firms can now target likely buyers by post as Robotic Marketer folds direct mail into its AI marketing platform.

By Catherine Knowles • 3 min read • Last month
Trusted data is the backbone of digital healthcare
Data Protection

Trusted data is the backbone of digital healthcare

Poor patient records are driving errors, denied claims and delays as hospitals race to secure the data behind digital care.

By Bud Walker • 5 min read • Last month
UK SAP users warn of data gaps slowing AI adoption
Data Protection

UK SAP users warn of data gaps slowing AI adoption

Poor data quality and access are hampering SAP migration plans, with 89% of respondents saying the problems will also slow AI adoption.

By Sofiah Nichole Salivio • 3 min read • Last month
Why email automation fails without clean and verified data
Customer Relationship Management

Why email automation fails without clean and verified data

Poor data quality can derail automated campaigns, driving bounces, weak targeting and misleading metrics despite higher engagement potential.

By Edmund Ng • 6 min read • Last month

Stories from Other Regions

Data cleaning stories

From data overload to profit: Making insights actionable
Software-as-a-Service

From data overload to profit: Making insights actionable

Poor-quality customer records are skewing AI and costing retailers money, despite many firms still not trusting the data behind decisions.

By Barley Laing • 4 min read • This month
Address data is the retail superpower
Customer Relationship Management

Address data is the retail superpower

Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.

By Greg Brown • 5 min read • This month
Acquirz hires data & AI chief after Marketscan deal
Customer Relationship Management

Acquirz hires data & AI chief after Marketscan deal

The new hires are set to support Acquirz’s expansion after buying Marketscan, with AI and campaign expertise to help scale client services.

By Sofiah Nichole Salivio • 3 min read • This month
Retailers urged to clean address data for faster deliveries
Customer Experience

Retailers urged to clean address data for faster deliveries

Poor address records are driving misdeliveries, extra fuel use and customer churn, costing retailers GBP £11.60 a parcel on average.

By Barley Laing • 5 min read • Last month
Public sector urged to put data provenance at AI core
Data Protection

Public sector urged to put data provenance at AI core

Public bodies risk unfair or unlawful AI decisions unless they can trace datasets back to source, a Butterfly Data scientist said.

By Sean Mitchell • 4 min read • Last month
Hapax launches AI platform to automate workplace tasks
Customer Relationship Management

Hapax launches AI platform to automate workplace tasks

Beta testing showed the platform can cut manual work quickly, completing more than 350 automations in under two weeks at one organisation.

By Sean Mitchell • 4 min read • Last month