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Digital commerce Stories - Page 2

Global Stories

Digital commerce stories

AI shopping boom puts checkout under pressure
Data Analytics

AI shopping boom puts checkout under pressure

Rising AI-assisted traffic is exposing checkout friction, with a 70.22% cart abandonment rate leaving merchants to fix payment bottlenecks fast.

By Risa Huang • 5 min read • This month
Salsify launches SalsifyIQ an intelligence layer commerce
Marketing Technologies

Salsify launches SalsifyIQ an intelligence layer commerce

The new layer is meant to help brands and retailers keep product data aligned as AI-led shopping and retailer requirements become more complex.

By Sofiah Nichole Salivio • 4 min read • This month
Bolster AI launches marketplace monitoring & takedowns
Phishing

Bolster AI launches marketplace monitoring & takedowns

Brands facing counterfeit listings can now automate removals on marketplaces, where fraud is rising and average losses reach USD $10.2 million a year.

By Sofiah Nichole Salivio • 3 min read • This month
Fast Simon names Shaun Lin to lead partner network
Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • This month
ICANN opens new domain ending applications for 2026
Digital Transformation

ICANN opens new domain ending applications for 2026

Brands, cities and communities now have until 12 August 2026 to seek their own web suffixes, as ICANN widens the application round to 27 scripts.

By Sofiah Nichole Salivio • 4 min read • This month
Syspro launches marketplace for manufacturing ERP users
Customer Relationship Management

Syspro launches marketplace for manufacturing ERP users

Manufacturers and distributors can now cut integration headaches as Syspro’s new marketplace bundles partner software around its ERP platform.

By Sean Mitchell • 3 min read • This month
Digital Wave & ChannelEngine team on marketplace data
Digital Transformation

Digital Wave & ChannelEngine team on marketplace data

Brands using marketplaces could cut manual listing work as Digital Wave Technology links its data platform to ChannelEngine's network of more than 1,300 channels.

By Catherine Knowles • 4 min read • This month
Experian launches Agent Trust for AI-led commerce
Firewalls

Experian launches Agent Trust for AI-led commerce

The new framework aims to curb fraud and unauthorised purchases as AI agents start making payments on behalf of shoppers.

By Catherine Knowles • 4 min read • This month
Feedonomics launches AI shopping catalogue exports
DataCentre infrastructure

Feedonomics launches AI shopping catalogue exports

Merchants may need to adapt product data as AI assistants increasingly shape online shopping and determine which items appear first.

By Sofiah Nichole Salivio • 3 min read • Last month
Gen Z shoppers trust AI recommendations, study finds
Customer Experience

Gen Z shoppers trust AI recommendations, study finds

Retailers face a shift in trust as 64% of Gen Z shoppers buy on AI recommendations without checking other sources, a study finds.

By Sofiah Nichole Salivio • 4 min read • Last month
eCommerce AI spending rises as leaders fear readiness gap
Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Last month
Minty launches cashback app inside ChatGPT shopping chats
Customer Experience

Minty launches cashback app inside ChatGPT shopping chats

Shoppers can now see cashback offers in real time inside ChatGPT chats, as Minty targets AI-led buying decisions and retail media budgets.

By Sean Mitchell • 4 min read • Last month
YFM backs Swanky with GBP £7.6 million growth deal
Software-as-a-Service

YFM backs Swanky with GBP £7.6 million growth deal

The Exeter Shopify agency plans recruitment, expansion and acquisitions after YFM Equity Partners committed GBP £7.6 million to support growth.

By Karen Joy Bacudo • 3 min read • Last month

Stories from Other Regions

Digital commerce stories

Australian businesses embrace social selling, PayPal says
Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Last month
Amazon ad revenue surges 62% in Australia, says Pattern
Marketing Technologies

Amazon ad revenue surges 62% in Australia, says Pattern

Amazon's ad business is now outpacing major rivals in Australia, as Pattern estimates annual revenue reached USD $392 million in 2025.

By Sean Mitchell • 4 min read • Last month
Visa adds Australian banks to AI payments programme
Digital Transformation

Visa adds Australian banks to AI payments programme

Australian banks are now trialling AI-led purchases under Visa's controls, as the payments group seeks to protect consent and spending limits.

By Sean Mitchell • 5 min read • Last month
Visa expands agentic commerce testing with NZ banks
Digital Transformation

Visa expands agentic commerce testing with NZ banks

Four of New Zealand’s biggest lenders are testing AI-driven payments as Visa moves to safeguard shopping across merchants and platforms.

By Sean Mitchell • 3 min read • Last month
Loop launches AI suite to cut retailer returns costs
Software-as-a-Service

Loop launches AI suite to cut retailer returns costs

Retailers could trim refunds, service queries and fraud losses as the new suite uses data from 200 million shoppers to automate post-purchase changes.

By Sean Mitchell • 4 min read • Last month