Editor interview Stories - Page 2

Global Stories

Editor interview stories

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Last week

Semiconductors

Open source is powering the next generation of frontier AI

Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.

By Anthony Caruana • 5 min read • Last week

Data Protection

Governance controls are crucial for AI adoption and modernisation

Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.

By Anthony Caruana • 5 min read • Last week

Private Cloud

Exclusive: Cloudera builds Hadoop-free future platform

Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.

By Sean Mitchell • 7 min read • This month

DataCentre infrastructure

Managing energy, water constraints critical to Australia's AI ambitions

Policy should focus on technology inside new data centres, as an expert says smarter regulation could curb power and water strain while supporting AI growth.

By David Shilovsky • 5 min read • This month

Edge Computing

The Aussie AI Data Centre debate: profit, power & public trust

Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.

By Anthony Caruana • 9 min read • This month

DevOps

Datadog targets enterprise risk with AI and automation

Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.

By David Shilovsky • 6 min read • Last month

Robotics

Mimecast CEO: Agentic AI threat novel but not entirely new

Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.

By Donovan Jackson • 5 min read • Last month

Digital Transformation

The internet times are a'changing Fastly

Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.

By Donovan Jackson • 5 min read • Last month

Digital Transformation

Trusted identity cuts across physical and logical systems

Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.

By Anthony Caruana • 4 min read • Last month

Stories from Other Regions

Editor interview stories

Digital Transformation

Logitech evolves MX Series for hybrid work and AI era

Hybrid workers and creatives are driving demand for Logitech's MX range, as the company adds AI-focused controls and greater customisation.

By David Shilovsky • 4 min read • Last week

Data Analytics

Cameras evolve as physical security becomes part of IT stack

Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.

By David Shilovsky • 6 min read • Last week

Robotics

AU manufacturing sector faces robotics investment shortfall

Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.

By David Shilovsky • 5 min read • Last month

Ransomware

AI gives criminals speed boost, but basic security failures persist

Australian firms still face email compromise and poor security hygiene, even as AI helps criminals move faster and hide harder.

By David Shilovsky • 6 min read • Last month

Customer Relationship Management

Australian AI training gap becomes cost, productivity burden

Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.

By David Shilovsky • 4 min read • Last month

Drones

Ribbit is bringing autonomy to aircraft cargo in Canada

Food and medicine deliveries to remote communities could become cheaper as Ribbit trials autonomous cargo flights from retrofitted aircraft.

By Jake MacAndrew • 5 min read • Last month

Hyperscale

SCX.ai builds Australian inference service on ASICs

Australian businesses can now access locally run AI inference as SCX.ai charges by token and sidesteps hyperscale training costs.

By Sean Mitchell • 5 min read • Last month

Software-as-a-Service

Shadow AI becomes security headache as workers outpace governance

Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.

By David Shilovsky • 5 min read • Last month