Empathy stories
ServiceNow warns of Ireland's 284 million-hour service gap
This month
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crm
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digital transformation
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cx
ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.
Diversity is the invisible infrastructure of payments
Last month
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edutech
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fintech
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payment technologies
Diverse teams are reshaping the payments industry, turning personal insight into the hidden infrastructure behind global growth.
Invisible labour in a digital world
Last month
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partner programmes
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hybrid & remote work
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marketing
As digital marketing leans on empathy and nuance, women shoulder unseen emotional labour that powers brands but rarely gets its due.
needi & Grá Chocolates share EUR €100,000 prize for sustainable gifting
Wed, 19th Nov 2025
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ai
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smb
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entrepreneurship
UK platform needi and Irish chocolatier Grá Chocolates share EUR €100,000 prize for sustainable corporate gifting fostering cross-border collaboration.
UK students fear AI redundancy as entry roles shrink by 30%
Wed, 23rd Jul 2025
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edutech
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uc
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ai
A survey finds 80% of UK students fear AI could cause job losses, amid a 30% drop in entry-level roles and rising student debt averaging GBP £53,000.
Gen Z fears AI threats to jobs as UK entry-level roles decline
Wed, 16th Jul 2025
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edutech
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uc
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ai
Nearly a third of UK entry-level jobs have vanished since 2022, as 80% of Gen Z fear AI may endanger their future career prospects.