Knowledge Management stories
Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.
AI agents can now tap enterprise data in Microsoft OneLake with citations, as Pinecone claims lower token use and faster responses.
European firms with centralised response libraries are seeing higher AI returns, with mature SRM teams also reporting faster sales cycles and revenue growth.
The shift is speeding up legal and regulatory analysis, with some Thomson Reuters workloads now running up to 3.4 times faster.
The update broadens Codex beyond coding, as non-developers use it faster than engineers for reports, dashboards and client materials.
Demand is rising as businesses seek AI that can work on governed data without moving sensitive information out of Snowflake.
Customers will get tighter controls and new streaming and interoperability features as Snowflake expands its platform around enterprise data.
IT support teams will get faster troubleshooting as GoTo embeds agentic AI, live device data and tighter Nexthink links into LogMeIn products.
Software groups in chip design and healthcare are already using Nvidia's new agent tools to automate complex workflows with tighter security controls.
The new suite aims to cut post-meeting admin for consultants and small teams by converting calls and chats into files in minutes.
The new service links meetings with enterprise systems, letting users trigger workflows and draft documents without switching apps.
Accuracy gains for enterprise analytics agents could reduce costly wrong answers as DataHub Cloud adds context from query history and metadata.
Existing users will see no disruption as LearnUpon folds the acquired authoring platform into its workplace learning strategy and brand.
Businesses risk wasting AI spend unless they map workflows first, as routing knowledge matters more than buying yet another tool.
Manual data wrangling at the City of Melbourne is being replaced by a single AI platform supporting more than 700 datasets and 40 use cases.
Businesses can now centralise meeting notes and decisions in the UK, as Plaud's new team workspace aims to curb lost context and save time.
Use in Australia has jumped sixfold since January, with half of Codex activity now coming from marketers, analysts and other non-technical staff.
Enterprises may struggle to scale AI without clearer records of systems and processes, Lucid said, as it adds LeanIX and Ardoq links.
Businesses can now centralise meeting notes and action points as Plaud targets wider company subscriptions with its new UK team workspace.
Businesses could lose meeting context unless they adopt Plaud Team, which adds shared note management, billing and controls in Australia.