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Microsoft Copilot stories

Responsive links ChatGPT & Copilot to approved content
Customer Experience

Responsive links ChatGPT & Copilot to approved content

The move lets sales teams answer customers faster in AI tools while keeping responses tied to vetted company content and audit trails.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Celonis launches context model in Ikigai Labs deal
Digital Transformation

Celonis launches context model in Ikigai Labs deal

The deal aims to help firms cut AI errors by giving agents a live picture of business processes and future scenarios.

By Sean Mitchell • 6 min read • 3 days ago
Boomi adds governance tools for enterprise AI agents
Data Protection

Boomi adds governance tools for enterprise AI agents

Businesses using multiple AI systems will get tighter controls as Boomi adds policy enforcement, monitoring and workflow orchestration tools.

By Joseph Gabriel Lagonsin • 5 min read • 4 days ago
Celonis acquires Ikigai Labs to boost enterprise AI
Digital Transformation

Celonis acquires Ikigai Labs to boost enterprise AI

The deal gives customers planning and forecasting tools meant to make AI agents more reliable across complex enterprise systems.

By Mark Tarre • 6 min read • 4 days ago
Docusign launches AI tools for in-house legal teams
Digital Transformation

Docusign launches AI tools for in-house legal teams

Legal teams could cut contract delays as Docusign folds AI assistants and agents into its agreement platform with new software links.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
ServiceNow unveils Otto & expands AI Control Tower
Digital Transformation

ServiceNow unveils Otto & expands AI Control Tower

The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.

By Sofiah Nichole Salivio • 5 min read • Last week
apexanalytix launches Qubiton for AI-powered supplier checks
Data Protection

apexanalytix launches Qubiton for AI-powered supplier checks

Businesses can now run supplier, tax and sanctions checks through AI tools, as apexanalytix opens access to more than 280 million records.

By Sofiah Nichole Salivio • 4 min read • Last week
Feedonomics launches AI shopping catalogue exports
DataCentre infrastructure

Feedonomics launches AI shopping catalogue exports

Merchants may need to adapt product data as AI assistants increasingly shape online shopping and determine which items appear first.

By Sofiah Nichole Salivio • 3 min read • Last month
Panzura launches Nexus to connect CloudFS to Copilot
Storage

Panzura launches Nexus to connect CloudFS to Copilot

The new tool gives Copilot access to enterprise file stores without opening up records beyond existing permissions, cutting governance risk for users.

By Sean Mitchell • 4 min read • Last month
Eptura adds AI tools & real-time workplace analytics
Data Analytics

Eptura adds AI tools & real-time workplace analytics

Facility teams could gain a clearer view of office use and maintenance as Eptura rolls out AI assistants, live analytics and shared data tools.

By Shannon Williams • 4 min read • Last month
Microsoft adds agentic Copilot tools to Outlook inbox
Robotic Process Automation

Microsoft adds agentic Copilot tools to Outlook inbox

Inbox and calendar chores could now be automated for Outlook users, though some Copilot tools remain limited to Frontier testers on Windows and the web.

By Sean Mitchell • 4 min read • Last month
Wiz expands AI security coverage across cloud & edge
Hyperscale

Wiz expands AI security coverage across cloud & edge

Customers gain broader visibility into AI risks as Wiz adds cloud, edge and coding-tool coverage, with Red Agent now in public preview.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Microsoft Copilot stories

Ontario auditor finds gov. staff use unsecured AI websites
Data Protection

Ontario auditor finds gov. staff use unsecured AI websites

Data exposure risk has risen after Ontario's auditor found thousands of public servants were using unsecured AI sites on work devices.

By Jake MacAndrew • 3 min read • 4 days ago
Commerce unveils AI-led eCommerce & payments updates
Digital Transformation

Commerce unveils AI-led eCommerce & payments updates

Merchants are set to gain faster checkout, broader payment options and AI shopping tools as Commerce expands its platform updates.

By Sofiah Nichole Salivio • 4 min read • Last week
Your website is being read by AI - and you're probably invisible to it
Digital Transformation

Your website is being read by AI - and you're probably invisible to it

Australian businesses risk vanishing from search as AI tools replace blue links with one answer, cutting clicks and reshaping discovery.

By Lovan • 7 min read • Last week
The death of the backlink: Why PR is now the most powerful SEO tool you have
Marketing Technologies

The death of the backlink: Why PR is now the most powerful SEO tool you have

AI search is turning brand coverage into a direct driver of discoverability, making earned media far more valuable than backlinks for buyers.

By Cooper Frost • 4 min read • Last week
Training lags behind AI use in Australian workplaces
DevOps

Training lags behind AI use in Australian workplaces

Only 21.1% of workers have had training, leaving many to rely on generative AI at work while still worrying about errors and poor output.

By Mark Tarre • 4 min read • Last month
Feedonomics launches AI catalogue exports for merchants
Digital Transformation

Feedonomics launches AI catalogue exports for merchants

Large merchants can now push product catalogues into AI shopping tools, with Dell among the first to test the new service.

By Sofiah Nichole Salivio • 4 min read • Last month