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Process automation Stories - Page 57

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Process automation stories

'Lazy supplier data' blamed for failures in procurement AI
Digital Transformation

'Lazy supplier data' blamed for failures in procurement AI

Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.

By Melania Watson • 4 min read • Thu, 29th Jan 2026
Firms lack confidence in securing AI-driven identities
Digital Transformation

Firms lack confidence in securing AI-driven identities

Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
US CFOs back AI for finance but insist on oversight
Digital Transformation

US CFOs back AI for finance but insist on oversight

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
Kore.ai secures new funding to scale agentic AI tools
Software-as-a-Service

Kore.ai secures new funding to scale agentic AI tools

Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026
CommBox unveils Era AI Voice to transform call centres
Unified Communications

CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026
Rocket Software unveils ContentEdge for safer GenAI
Data Protection

Rocket Software unveils ContentEdge for safer GenAI

Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
Pinewood.AI unveils Pi as it enters North America
Digital Transformation

Pinewood.AI unveils Pi as it enters North America

Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.

By Kaleah Salmon • 3 min read • Fri, 23rd Jan 2026
Accountants embrace AI tools as scepticism increases
Data Analytics

Accountants embrace AI tools as scepticism increases

Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.

By Karen Joy Bacudo • 6 min read • Fri, 23rd Jan 2026
Rimini Street launches 20 Agentic UX tools for ERP
Digital Transformation

Rimini Street launches 20 Agentic UX tools for ERP

Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026

Stories from Other Regions

Process automation stories

Tech & culture woes plague UK MSPs after M&A deals
Customer Relationship Management

Tech & culture woes plague UK MSPs after M&A deals

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Te Toi Mahana adopts Nintex to streamline housing ops
Digital Transformation

Te Toi Mahana adopts Nintex to streamline housing ops

Te Toi Mahana deploys Nintex Process Manager to standardise housing operations in Wellington and support a decade-long expansion plan.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 28th Jan 2026
Is 2026 the year you finally upgrade your finance systems?
Data Analytics

Is 2026 the year you finally upgrade your finance systems?

With AI maturing and ERP platforms transformed, 2026 is fast becoming the tipping point for long-delayed finance system upgrades.

By Annexa • 4 min read • Tue, 27th Jan 2026
Jelou raises USD $10m to scale WhatsApp AI across US
Data Protection

Jelou raises USD $10m to scale WhatsApp AI across US

Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026
Klippa & 5edges partner to boost document automation
Document Management

Klippa & 5edges partner to boost document automation

Klippa and Belgian partner 5edges join forces to deliver AI-driven document automation and invoice processing for clients across Europe.

By Mark Tarre • 3 min read • Mon, 26th Jan 2026
AI reshapes accounting firms but full automation lags
Data Protection

AI reshapes accounting firms but full automation lags

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

By Karen Joy Bacudo • 4 min read • Sat, 24th Jan 2026
SER rebrands as Doxis, unveiling document intelligence push
Software-as-a-Service

SER rebrands as Doxis, unveiling document intelligence push

SER rebrands as Doxis, sharpening its focus on “document intelligence” and naming a Chief AI Officer in a wider leadership shake-up.

By Sofiah Nichole Salivio • 4 min read • Sat, 24th Jan 2026
Godrej launches Amethyst AI engine for group-wide gains
Robotics

Godrej launches Amethyst AI engine for group-wide gains

Godrej Enterprises Group unveils Amethyst AI engine to unify automation and governance across businesses, eyeing a 10-15% productivity gain.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 23rd Jan 2026
Elastic unveils tools to boost reliability of AI agents
Data Analytics

Elastic unveils tools to boost reliability of AI agents

Elastic launches Agent Builder and Workflows to help enterprises build more reliable AI agents that span fragmented internal data systems.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026