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Small Business (SMB) stories

How AI can be the biggest accelerator for SMBs
Data Protection

How AI can be the biggest accelerator for SMBs

AI now helps smaller firms speed up routine work and decisions, but only when their PCs can handle the workloads securely and efficiently.

By Alexey Navolokin • 3 min read • Last week
Zendesk pledges USD $100 million to boost startup scheme
Software-as-a-Service

Zendesk pledges USD $100 million to boost startup scheme

The two-year pledge is aimed at easing early software costs for founders and tightening Zendesk's grip on startup buying decisions.

By Mark Tarre • 4 min read • Last week
Qualcomm launches Snapdragon C for entry-level laptops
Semiconductors

Qualcomm launches Snapdragon C for entry-level laptops

The move broadens Arm-based computing into budget PCs, as Qualcomm targets student and small business buyers with all-day battery life and AI features.

By Sofiah Nichole Salivio • 3 min read • Last week
GoTo launches unified AI customer experience platform
Unified Communications

GoTo launches unified AI customer experience platform

Small businesses could cut support complexity as the new system links calls, chat and AI tools in one place, helping staff manage customers faster.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Companies boost FX hedging as currency losses mount
Small Business

Companies boost FX hedging as currency losses mount

Unhedged currency swings still cost firms nearly GBP £1 million each, as finance teams lift protection to the highest levels in over a year.

By Karen Joy Bacudo • 3 min read • Last week
AI boosts domain values as trust becomes key online
Digital Transformation

AI boosts domain values as trust becomes key online

Strong domains are set to become more valuable as AI makes it easier for small teams to launch websites and apps, a survey found.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK businesses lose a quarter of AI budgets to complexity
Digital Transformation

UK businesses lose a quarter of AI budgets to complexity

Complexity is wiping out GBP £11.7 billion a year in wasted UK AI spending, as most IT leaders say outputs are creating daily rework.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Small Business (SMB) stories

Hubtel & Konsileo launch cyber insurance package
Disaster Recovery

Hubtel & Konsileo launch cyber insurance package

UK firms face tighter cyber rules, and a new bundled offer from Hubtel IT and Konsileo aims to cut compliance gaps and claims risk.

By Joseph Gabriel Lagonsin • 4 min read • Last week
British Business Bank backs Longwall's GBP £50 million fund
Clean technologies

British Business Bank backs Longwall's GBP £50 million fund

The cornerstone commitment should help Longwall Ventures reach a GBP £100 million close and back more UK deep tech start-ups.

By Karen Joy Bacudo • 4 min read • Last week
Xero warns of stress crisis for Australian small businesses
Fintech

Xero warns of stress crisis for Australian small businesses

More than a quarter of owners fear the economy will worsen their strain as tax time and compliance pressures erode productivity and sleep.

By Karen Joy Bacudo • 4 min read • Last week
Kiwibank rolls out open banking across all channels
Data Protection

Kiwibank rolls out open banking across all channels

Business customers and retailers can now use open banking payments and data sharing in one app, ahead of regulation by six months.

By Karen Joy Bacudo • 4 min read • Last week
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Last week
Governed choice: the key to scaling AI safely in Australian business
Data Protection

Governed choice: the key to scaling AI safely in Australian business

Many Australian firms are failing to turn AI pilots into scalable gains because scattered tools are outpacing governance and business context.

By Scott Wiltshire • 4 min read • Last week
KnowBe4 adds outbound email security tools for SMBs
Malware

KnowBe4 adds outbound email security tools for SMBs

Small firms facing rising data-loss risks now get stronger checks on outbound email, with AI warnings for misdirected messages and sensitive content.

By Joseph Gabriel Lagonsin • 4 min read • Last week
InteGreat wins integration deal with Codeless Platforms
Manufacturing

InteGreat wins integration deal with Codeless Platforms

The deal underscores how smaller manufacturers can link online storefronts to old back-office systems without costly replacement projects.

By Mark Tarre • 5 min read • Last week
Tesco Mobile completes 65 upgrades across Greater Manchester
Smart Cities

Tesco Mobile completes 65 upgrades across Greater Manchester

Customers in busy parts of Greater Manchester should see fewer dropped calls and faster data after 65 upgrades covering more than 14,000 postcodes.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK firms boost cyber & AI spending, Barclays survey
Data Protection

UK firms boost cyber & AI spending, Barclays survey

Confidence in defence remains patchy as 68 per cent of UK business leaders plan higher cyber spending and 46 per cent fear new tools widen threats.

By Karen Joy Bacudo • 4 min read • Last week