IT Brief Ireland - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 16

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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UK customers still prefer human agents, but lower prices boost use

Fri, 17th Oct 2025
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New survey finds 83% of UK customers prefer human agents for service, but 34% may switch to AI if it means lower prices, especially in London.
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AI boosts UK dental practice revenues by GBP £9 million & cuts missed calls

Thu, 25th Sep 2025
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AI receptionist boosts revenues by GBP £9 million and cuts missed calls across 65 UK dental practices, improving patient access and staff efficiency.
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HP unveils new Indigo presses & marks 3,000 global installs

Wed, 17th Sep 2025
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digital transformation
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supply chain
HP unveiled new Indigo digital presses at Labelexpo Europe 2025, celebrating 3,000 global installs and boosting label and packaging printing efficiency.
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HRLocker acquires WorkCompass to boost SME performance tools

Wed, 3rd Sep 2025
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HRLocker has acquired WorkCompass to enhance its HR platform, offering SMEs a unified tool for performance, talent and HR management across the UK and Ireland.
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UK pushes for AI leadership but must unlock unstructured data

Fri, 25th Jul 2025
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digital transformation
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rpa
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ai
OpenAI's UK expansion boosts AI ambitions, but unlocking unstructured data remains vital for the nation's digital and public service advancements.
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Meliora invests in five new generative AI startups worldwide

Thu, 26th Jun 2025
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Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.
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AI impact on APAC cybersecurity teams divides leaders & analysts

Thu, 15th May 2025
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data protection
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advanced persistent threat protection
Research reveals a stark gap in AI's impact on cybersecurity: 71% of APJ executives see gains, yet only 5% of analysts agree, highlighting trust and effectiveness issues.
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Pegasystems unveils AI-driven Pega Smart Investigate update

Thu, 12th Dec 2024
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Pegasystems has unveiled the latest Pega Smart Investigate Enterprise Edition, enhancing banks' capabilities in processing payment exceptions with AI automation.
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AWS RoboMaker supports future of robotics development

Wed, 28th Nov 2018
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public cloud
Amazon Web Services (AWS) is venturing deeper in the world of robotics services for developers with the launch of AWS RoboMaker.
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HPE unveils composable hybrid cloud platform

Tue, 27th Nov 2018
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network infrastructure
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hybrid cloud
HPE introduces a versatile hybrid cloud platform with enhanced composability, integration with Plexxi's networking software, and improvements to OneSphere.
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Promapp signs on two new Sydney hires to grow Australian presence

Wed, 30th Nov 2016
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Cloud-based process management provider Promapp has appointed two new Sydney-based employees to help grow its Australian presence.