Workforce Technology Stories - Page 29

Global Stories

Workforce Technology stories

Unified Communications

The importance of conversational AI in contact centres

8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.

By Sean Mitchell • 3 min read • Tue, 10th Oct 2023

Data Analytics

Aaron Thorne appointed as UKG Managing Director for Australia, New Zealand & Southeast Asia

UKG appoints Aaron Thorne as Managing Director for Australia, New Zealand, and Southeast Asia, bringing his software sector expertise to the role.

By Imee Dequito • 3 min read • Mon, 9th Oct 2023

Human Capital Management

LinkedIn unveils AI-powered tools to revolutionise HR and learning

AI innovations in HR, aiming to streamline recruitment and upskill workforce for the future coming from LinkedIn.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023

Unified Communications

NICE leads WFM market for the ninth consecutive year

NICE's Workforce Management dominates the market for the ninth consecutive year, and gains the most customers, according to DMG Consulting's report.

By Kaleah Salmon • 3 min read • Fri, 29th Sep 2023

Unified Communications

Zoom launches Workforce Engagement Management suite

Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.

By Catherine Knowles • 3 min read • Wed, 27th Sep 2023

Customer Experience

Zoom extends customer experience software with latest release

Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.

By Catherine Knowles • 3 min read • Fri, 22nd Sep 2023

DevOps

Oracle Fusion Cloud ERP tops 2023 Gartner Magic Quadrant

Oracle named a Leader in Gartner's 2023 Cloud ERP quadrant, excelling in vision and execution among top competitors.

By Sean Mitchell • 2 min read • Thu, 21st Sep 2023

Human Capital Management

Oracle introduces 'Celebrate' for personalised employee recognition

Oracle has launched 'Celebrate', an innovative recognition and rewards feature designed to enhance employee engagement and retention.

By Sean Mitchell • 3 min read • Wed, 20th Sep 2023

Data Protection

Preventing disloyal MICE in the company floorboards

Machiavelli's paradox of the mercenary points to the problem of money. However, the spook world has a broader explanation for why people betray their loyalty.

By Joel Hanrahan • 5 min read • Mon, 18th Sep 2023

Robotic Process Automation

Three ways to overcome cybersecurity staff shortages

Given the shrinking cybersecurity talent pool and surge in cyberattacks, organisations must adjust their approach to managing their cybersecurity programs.

By Eyal Arazi • 5 min read • Fri, 15th Sep 2023

Risk & Compliance

Why existing employees could be the key to closing the cybersecurity skills gap

Upskilling existing employees offers a faster and potentially more cost-effective strategy to close the skills gap.

By Ilan Rubin • 3 min read • Wed, 13th Sep 2023

Unified Communications

Zoom introduces new workspace Notes to aid collaboration

Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.

By Gaurav Sharma • 3 min read • Fri, 1st Sep 2023

Unified Communications

Start Beyond partners Strivr to advance VR-based learning

Strivr has partnered with Australian VR studio Start Beyond to bring its platform to the APAC market and advance VR-based workplace learning.

By Gaurav Sharma • 3 min read • Fri, 25th Aug 2023

Workforce Technology

Hyland Names Leonard Kim Chief Product Officer

Hyland appoints Leonard Kim as EVP & Chief Product Officer to drive innovation and strengthen its position in the content services market.

By Imee Dequito • 3 min read • Wed, 23rd Aug 2023

EduTech

Datacom launches virtual work experience platform for future tech workers

The virtual work experience platform focuses on four key tech pathways – cloud, automation, cyber and software development.

By Shannon Williams • 4 min read • Thu, 17th Aug 2023

Workforce Technology

iXsystems appoints Stephanie Bonnet as VP of Human Resources

iXsystems appoints Stephanie Bonnet as Senior VP of HR, positioning the company for stronger growth and market share in 2022. #iXsystems.

By Imee Dequito • 2 min read • Wed, 16th Aug 2023

Stories from Other Regions

Workforce Technology stories

EduTech

Gen Z dismissive of online security: Findings from the annual 'Oh Behave Report'

New report reveals alarming trends in Gen Z's attitudes towards online security, as well as increased cybersecurity concerns and adoption of measures.

By Sean Mitchell • 3 min read • Wed, 4th Oct 2023