Workplace automation Stories - Page 12

Global Stories

Workplace automation stories

Most HR leaders doubt managers' AI skills despite rising demand

Just 8% of HR leaders trust their managers have the skills to use AI effectively, despite rising employee performance demands linked to AI use, says Gartner.

By Melvin Hipolito • 4 min read • Thu, 9th Oct 2025

Artificial Intelligence

AI adoption grows in Australia & New Zealand but skills lag

AI adoption is rising fast in Australia and New Zealand, but most workers lack training, hindering businesses from realising true benefits of the technology.

By Melania Watson • 5 min read • Thu, 9th Oct 2025

Customer Relationship Management

monday.com launches AI agents & upgrades to power workplace automation

monday.com launches AI agents and upgrades to boost automation, enhancing sales, marketing, and enterprise controls for over 250,000 users worldwide.

By Catherine Knowles • 4 min read • Thu, 25th Sep 2025

Customer Experience

Behind the bots: Rebuilding agent trust in the age of AI

Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.

By Richard Lundgren • 4 min read • Tue, 23rd Sep 2025

Data Analytics

Incremental intelligence: The case for AI as an intern, not a partner

Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.

By Philip Hardy and Chris Baker • 5 min read • Mon, 22nd Sep 2025

EduTech

Workday acquires Sana for USD $1.1 billion to boost AI at work

Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.

By Melania Watson • 4 min read • Wed, 17th Sep 2025

Human Capital Management

Deel launches AI Workforce to streamline global HR & payroll

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

By Catherine Knowles • 3 min read • Tue, 19th Aug 2025

Document Management

Agents reshape work as guardian AI addresses new risks

Agentic AI agents are transforming work, boosting productivity and privacy, while guardian AI tackles emerging risks in AI autonomy and security.

By Sean Mitchell • 4 min read • Tue, 17th Jun 2025

Data Analytics

AI agents reshape workplace roles, freeing employees for key tasks

AI agents are transforming workplaces by automating routine tasks, freeing employees to focus on complex, strategic work across industries like recruitment and manufacturing.

By Sean Mitchell • 4 min read • Wed, 11th Jun 2025

DevOps

How to calculate your utilization: Professional Services 101

Determining your consultancy's utilisation – involves assessing billable hours as a proportion of total hours worked, with automation offering time-saving calculation benefits.

By Nicola Stewart • 2 min read • Mon, 18th Mar 2024

Stories from Other Regions

Workplace automation stories

Digital Transformation

Salesforce unveils AI tools for Australian government expansion

Salesforce launches AI tools for public sector and expands in Canberra, enhancing digital services as Australia ranks seventh in global AI readiness.

By Shannon Williams • 4 min read • Thu, 28th Aug 2025

Digital Transformation

End-user resistance to AI slows automation despite its benefits

A UK survey reveals 83% of end-users resist AI automation at work, despite its potential to transform roles and boost productivity by 2030.

By Shannon Williams • 5 min read • Thu, 28th Aug 2025

Digital Transformation

Employees favour AI collaboration but resist AI in management roles

New research shows 75% of employees welcome AI as work partners but only 30% are comfortable with AI acting as their manager.

By Melvin Hipolito • 5 min read • Wed, 13th Aug 2025

Digital Transformation

Debenhams Group invests GBP £1.35m in AI Skills Academy for staff

Debenhams Group invests GBP £1.35m to launch AI Skills Academy, upskilling staff in AI to boost productivity and drive digital transformation across its brands.

By Kaleah Salmon • 3 min read • Thu, 7th Aug 2025

Artificial Intelligence

Sensay unveils AI-powered government led by historical icons

Sensay launches AI-led government on Sensay Island, governed by digital recreations of historic leaders to innovate transparent policymaking.

By Kaleah Salmon • 4 min read • Wed, 18th Jun 2025

Unified Communications

AI's impact on Australian software engineering industry

Sabrina Farmer, Chief Technology Officer at GitLab, asserts that AI will transform Australian workplaces without eliminating software engineers' roles.

By Melania Watson • 3 min read • Wed, 16th Apr 2025