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Kellie rigg

Great leaders don't have All the Answers - They Ask The Right Questions

Wed, 4th Mar 2026

Ask a better question.

You may be surprised by what you discover.There's a common misconception about leadership that still lingers in many organisations: that leaders are meant to have all the answers.

But in today's complex, fast-moving business environment, especially in technology and innovation-led industries, the best leaders are not the ones who speak the most or solve every problem. They're the ones who ask the right questions and create the space for others to think critically, challenge assumptions, and step forward with ideas.

In sectors like tech, where change is constant and no single person can possibly hold all the expertise, this kind of leadership is essential.

This mindset is also increasingly important as more women step into leadership roles across the technology sector. Many of the leadership strengths women bring to organisations, curiosity, collaboration, listening, and creating psychological safety, are exactly the qualities modern teams need to thrive.

I've worked with hundreds of senior leaders across industries, from technology and logistics to financial services and government. And the one trait I consistently see in high-performing, high-trust teams is this: great leadership is built on curiosity, not control.

If you want to build a culture where people feel seen, supported and empowered to contribute their ideas, you need to start by asking better questions. Not once. Not during an annual review. But regularly, during one-on-ones, team meetings, and everyday conversations.

Here are five deceptively simple but powerful questions I encourage every leader to try. When used consistently, they create more trust, more clarity, more ownership, and better outcomes.

1. "What's getting in your way right now?"

This goes deeper than the casual "How are you?" or "How's everything going?" It invites specificity and honesty, and signals that you genuinely care about what might be slowing someone down.

Particularly in fast-paced tech environments where teams are often under pressure to deliver quickly, this question can surface blockers early, whether they are technical, operational or interpersonal.

Ask it during your 1:1s and allow silence to do some work. Most people will not open up immediately. But if you pause, listen carefully and respond without judgement, they will. The goal is not to fix everything instantly. It is to show that you are paying attention and ready to support.

2. "What's one thing you're proud of lately?"

Wins, especially small ones, often go unnoticed in busy teams working towards the next product release, sprint or deadline.

This question creates a moment to pause and acknowledge progress. It builds confidence and reminds people that their effort matters.

Don't rush past the answer. Ask follow-up questions like "What did it take to get that result?" or "What made that meaningful for you?" You will learn what energises your team and where their strengths lie.

3. "What do you need more of from me or this team?"

This question signals that you are open to real feedback, not just the polite kind. It positions you as a partner in someone's success, not a gatekeeper or micromanager.

For many women in the workplace, particularly in male-dominated sectors like technology, having leaders who actively invite this kind of dialogue can make a significant difference. It creates a culture where people feel safe asking for the support, clarity or opportunity they need to do their best work.

Frame the question with genuine intent: "I want to make sure I'm supporting you in the right ways. What would help most right now?"

Then follow through.

4. "Is there anything we're not talking about that we should be?"

This is one of the most powerful questions a leader can ask.

It invites people to surface concerns, half-formed ideas, or uncomfortable truths that might otherwise remain unspoken. Over time, it builds psychological safety and signals that honest conversation is welcome.

In innovative organisations where progress depends on challenge and experimentation, this openness is critical. Teams need to feel safe raising risks, proposing new approaches, and questioning assumptions.

Make this a standing question at the end of meetings. The more consistently you ask it, the more likely you are to hear the truth.

5. "What's something that's working really well right now?"

Too often, leadership conversations focus only on what is broken. This question shifts the lens.

It encourages teams to reflect on what is already working, whether it is a process, a collaboration style or a way of solving problems. It also helps leaders identify behaviours and practices worth scaling.

Use this question to open team meetings or one-on-one conversations on a positive note. Look for patterns. Protect what works well and build on it.

Why This Matters

Leadership is not just about driving outcomes. It is about creating the conditions where great work can happen.

The research supports this. According to Gallup, half of employees have left a job to escape poor management. Meanwhile, Google's Project Aristotle found that psychological safety is the most important predictor of high-performing teams.

These are not soft skills. They are strategic capabilities.

In technology companies where innovation, speed and collaboration determine success, leadership that encourages curiosity and open dialogue can be a powerful competitive advantage.

The return on asking better questions is clear: stronger relationships, faster problem-solving, and a more resilient and engaged workforce.

As organisations continue to build more inclusive leadership teams and more women step into senior roles across the tech sector, these qualities will only become more valuable.

Asking better questions is not just a communication technique. It is a mindset that builds trust, accelerates growth and strengthens culture.

So next time you sit down with your team, resist the urge to have the answer.

Pause.