Tech Mahindra & ParkourSC expand AI supply chain deal
Tech Mahindra has partnered with ParkourSC to offer AI-based digital supply chain tools to enterprise customers, initially focusing on pharmaceuticals and cold chain logistics.
The joint offering combines Tech Mahindra's supply chain engineering and implementation capabilities with ParkourSC's decision intelligence platform. It is intended to give companies broader visibility across their supply chains, from planning and production to distribution.
Under the agreement, ParkourSC will provide a platform designed to help life sciences organisations identify disruptions, assess responses, and manage clinical trial supply and cold chain operations. Tech Mahindra will lead deployment and related digital services for customers applying the tools across complex supply chain environments.
The partnership targets sectors where temperature control and product handling are tightly regulated. In pharmaceuticals, failures in storage or transport can affect both compliance and product quality.
Sector focus
The initial emphasis is on pharmaceutical supply chains and cold chain logistics, though the companies also see opportunities in food and beverage, retail, and industrial markets. These sectors share a need for closer monitoring of goods, faster responses to disruption, and better coordination among suppliers, logistics providers, and customers.
The platform uses a cloud-native architecture and supports the creation of supply chain digital twins. This is intended to map assets, flows, and conditions across networks so companies can monitor events in near real time and test responses to potential disruptions.
Other features include track-and-trace functions, cold chain monitoring, and decision-support tools. Together, they are intended to improve oversight of critical supply chain processes and help protect product integrity.
Narasimham RV, President - Engineering Services at Tech Mahindra, said, "In an increasingly complex and fast-evolving operating environment, any quality degradation of condition-sensitive products extends beyond financial consequences, affecting regulatory compliance, market reputation, and sustainability outcomes. This partnership brings together Tech Mahindra's digital supply chain engineering capabilities with ParkourSC's purpose-built, pharma-validated platform. It supports AI-driven dynamic decision intelligence and helps organizations effectively navigate the evolving challenges of modern supply chains."
Global expansion
The companies said they have already worked together on customer deployments and are now expanding the relationship to serve customers in key international markets. They described the work as large, multi-team digital transformation projects across supply chain operations.
The partnership appears to be moving beyond a limited pilot phase into a broader commercial rollout. Tech Mahindra brings supply chain management experience across multiple industries, while ParkourSC provides software designed to turn operational data into recommended actions.
ParkourSC describes its platform as an AI-native decision intelligence system for global supply chains. According to the company, the software uses a contextual knowledge graph and an orchestration engine to model supply chain networks and generate recommendations in areas including demand planning, supply orchestration, inventory optimisation, cold chain management, and clinical trial logistics.
For Tech Mahindra, the partnership adds another sector-specific service to a broader consulting and technology portfolio spanning engineering, cloud, analytics, applications, and business services. The company says it has more than 149,000 professionals in over 90 countries and serves more than 1,100 clients.
For ParkourSC, the deal expands the reach of its software through a services partner with access to large multinational customers. That channel may be especially relevant in highly regulated industries, where software adoption often depends on integration work, validation, and operational support.
Mahesh Veerina, CEO of ParkourSC, said, "When a product spends too long outside its required temperature range, or a disruption goes undetected, someone pays - financially, operationally, sometimes in patient outcomes. ParkourSC was built to eliminate that exposure. Together with Tech Mahindra, we can now deliver that at a global scale and set a new standard for what AI-powered supply chains can do."