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Why the next breakthrough in AI agents comes down to leadership, not technology
Semiconductors

Why the next breakthrough in AI agents comes down to leadership, not technology

Enterprise AI agents are already generating revenue, but shortages of compute and skills could determine who captures the gains.

By Graeme Beardsell • 4 min read • Fri, 24th Jul 2026
GTIA report warns of AI adoption gap in IT channel
Data Protection

GTIA report warns of AI adoption gap in IT channel

Most firms still lack the policies and governance needed to turn widespread AI use in the IT channel into lasting business value.

By Mark Tarre • 3 min read • Fri, 24th Jul 2026
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Fri, 10th Jul 2026
Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Thu, 9th Jul 2026
Sidetrade wins Hackett innovation award for AI overhaul
DevOps

Sidetrade wins Hackett innovation award for AI overhaul

The award reflects measurable gains from Sidetrade's AI-led redesign, which cut feature delivery from 60 days to three and slashed staffing needs.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 7th Jul 2026
KPMG says AI becomes an everyday work tool for 22%
Digital Transformation

KPMG says AI becomes an everyday work tool for 22%

More firms are tying AI spending to measurable results, yet just 7% have established a return on investment, KPMG says.

By Karen Joy Bacudo • 4 min read • Fri, 26th Jun 2026
Axis cuts emissions but Scope 3 remains the challenge
Supply Chain

Axis cuts emissions but Scope 3 remains the challenge

Lower energy use has helped trim Axis's direct emissions, but the vast bulk of its footprint still sits in suppliers and product use.

By Sean Mitchell • 4 min read • Sat, 20th Jun 2026
Genesys honours Nexon & QPC in APAC partner awards
Software-as-a-Service

Genesys honours Nexon & QPC in APAC partner awards

The awards highlight how Genesys is leaning on partners to help customers turn AI pilots into wider deployments while managing governance risk.

By Sean Mitchell • 4 min read • Wed, 17th Jun 2026
2026 security trends mid-year check-in: What's accelerating, what's stalling, and what comes next
Hybrid Cloud

2026 security trends mid-year check-in: What's accelerating, what's stalling, and what comes next

Budget pressure is pushing security teams to prove ROI, while integration and staffing gaps continue to shape buying decisions this year.

By Rachel Akbar • 4 min read • Wed, 17th Jun 2026
How the 'human hour' mentality influences the future of tech
Digital Transformation

How the 'human hour' mentality influences the future of tech

AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.

By Jake MacAndrew • 5 min read • Wed, 17th Jun 2026
Data value chain seen as next step for enterprises
Data Analytics

Data value chain seen as next step for enterprises

Enterprises risk missing business gains unless data quality is managed continuously from source to decision, experts say.

By Edmund Ng • 6 min read • Tue, 16th Jun 2026
Forrester finds agentic AI stuck in enterprise pilots
Digital Transformation

Forrester finds agentic AI stuck in enterprise pilots

Most enterprises are still failing to turn agentic AI trials into usable gains, as weak governance and orchestration keep deployments in pilot mode.

By Sean Mitchell • 3 min read • Wed, 10th Jun 2026
AI board priority rises as legacy systems slow scale
Hybrid Cloud

AI board priority rises as legacy systems slow scale

Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.

By Sean Mitchell • 4 min read • Tue, 9th Jun 2026

Stories from Other Regions

Business Value stories

Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Tue, 21st Jul 2026
Australian IT leaders say data gaps stall AI scale
Digital Transformation

Australian IT leaders say data gaps stall AI scale

A lack of live data infrastructure is leaving most Australian IT leaders unable to scale AI, according to new research from Confluent.

By Mark Tarre • 4 min read • Tue, 30th Jun 2026
Australian firms boost AI spend despite weak returns
Data Analytics

Australian firms boost AI spend despite weak returns

One in three firms overshot AI budgets last year, yet only 8% track revenue or productivity gains, exposing weak returns.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 30th Jun 2026
Deloitte New Zealand wins AWS value realisation badge
Digital Transformation

Deloitte New Zealand wins AWS value realisation badge

Clients are increasingly demanding proof that cloud and AI spending is lifting productivity, revenue or cost control, not just adding systems.

By Sean Mitchell • 4 min read • Mon, 22nd Jun 2026