Chatbots stories - Page 3
NTT DATA UK&I & eir partner to improve customer service with AI
Fri, 10th Nov 2023
#
uc
#
cx
#
martech
NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.
Travel Counsellors introduces Freshworks AI-powered chatbots
Thu, 24th Aug 2023
#
uc
#
cx
#
martech
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
.webp)
Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
#
uc
#
surveillance
#
cx
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
TechDay launches CMOtech Asia Pacific for MarTech audience
Tue, 29th Nov 2022
#
martech
#
agentic ai
#
techday
TechDay launches CMOtech Asia Pacific, a site catering to marketing technology decision-makers at large enterprises and government organizations.
Ramco aims to drive payroll modernisation across ANZ
Wed, 10th Apr 2019
#
uc
#
data analytics
#
martech
Ramco Systems gears up to modernise payroll for an ANZ telecom giant, digitising operations for 5,000 employees with advanced AI and compliance features.
Exclusive interview: Matt Cudworth on how Ticketek crunches big numbers
Wed, 4th Jul 2018
#
uc
#
paas
#
data analytics
Ticketek CTO, Matt Cudworth, discusses the company's migration to the cloud and how they handle peak traffic events.
IoT, AI and mobile gaming in the spotlight at startup festival
Thu, 16th Nov 2017
#
gaming
#
uc
#
martech
Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.
Freshworks acquires startup's chatbot-building platform
Mon, 24th Jul 2017
#
uc
#
martech
#
healthtech
Joe Hukum's technology is powered by a robust decision tree framework that automates sales, service, and support workflows, across various channels.