ServiceNow stories

Capsule Security emerges from stealth with $7 million backing to police AI agents at runtime as enterprises widen their use.

Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.

ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.

Liquibase rolls out AI-backed database governance and deployment connectors for ServiceNow, GitHub, Harness and Terraform to improve auditability.

Nudge Security has launched AI agent discovery to help firms spot risky employee-built agents, tighten access and curb shadow AI sprawl.

Anaplan unveils AI-driven planning tools and 12 apps to speed scenario modelling and embed governed automation across core business functions.

Rimini Street hails a looming “SaaS‑pocalypse”, pitching its Smart Path as an AI-era escape route from costly cloud and platform lock-in.

BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.

Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.

BeyondTrust expands Pathfinder to discover, govern and lock down proliferating enterprise AI agents, identities, privileges and secrets.

SpecterOps broadens BloodHound Enterprise to map identity attack paths across Okta, GitHub and Jamf-managed Macs in hybrid environments.

Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.

Boomi tops Gartner's 2026 iPaaS Magic Quadrant for Ability to Execute, extending its run in the Leaders segment to a 12th year.

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.

Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.