Newgen named notable vendor in Forrester archiving report

Newgen Software has been named a Notable Vendor in Forrester's The Information Archiving Platforms Landscape, Q3 2026, which covers 26 vendors.

The recognition places Newgen among providers in a segment Forrester describes as mature, while noting that AI agents are beginning to shift archives from static repositories to sources for analysis, investigations and knowledge discovery.

Information archiving platforms manage a wide range of corporate records, including email, documents, structured data, application data, files, chat and other collaborative content. According to the report, these systems are used to meet legal, regulatory and internal policy requirements, particularly in sectors that need a consistent approach to lifecycle management.

Newgen said the listing reflects its expansion in information archiving. Its products are intended to help organisations retain, protect and retrieve business information after the source systems that created it have been retired.

Market focus

The report outlines Newgen's sector and regional focus in archiving, pointing to work across financial services and insurance, government and public sector, and retail. It also notes its operational reach across North America, EMEA and APAC.

It highlights the company's deployment options, including hosted private SaaS, multitenant SaaS and on-premises models. These are typically relevant for customers managing data sovereignty, security and infrastructure requirements.

The report also identifies Newgen's focus on application decommissioning, discovery and investigations, and long-term digital preservation. These use cases centre on preserving access to information when legacy systems are shut down, when litigation requires access to records, or when organisations must retain data for extended periods.

Archive shift

Forrester also points to a broader trend of enterprise content management platforms expanding into information archiving. Newgen was cited among vendors taking that approach through document archiving.

That shift reflects a wider change in how organisations view archived information. Rather than treating archived material solely as a compliance obligation, businesses are increasingly assessing whether retained data can support governance, internal investigations and operational knowledge over longer periods.

For highly regulated industries, archiving remains closely tied to risk management and audit readiness. Banks, insurers and public bodies often need to preserve information consistently across systems, communication channels and file types, especially when older applications are retired but the records remain subject to retention rules.

At the same time, the rise of AI tools is drawing attention to the quality and accessibility of stored information. Well-managed archived records may become more useful for search, review and analysis, although that also raises questions about control, provenance and policy enforcement.

Varun Goswami, Global Head of Product and AI at Newgen Software, commented on the recognition.

"As enterprises embrace AI to transform how they operate, trusted information is critical and the key to ensuring intelligent decision-making. Information archiving is evolving beyond regulatory compliance into a strategic capability that preserves institutional knowledge, strengthens governance, and unlocks greater value from enterprise information. At Newgen, we are constantly working and making efforts to ensure that organizations are able to not only preserve information, but also make it continuously accessible, contextual, and actionable through intelligent orchestration," said Varun Goswami, Global Head of Product and AI at Newgen Software.

Newgen framed archiving as part of a wider information management strategy spanning content, process and communications. In that context, archive systems are increasingly being positioned as a long-term layer for record retention and retrieval rather than as isolated storage tools.

Competitive pressure in the archiving market has widened beyond specialist providers. Software groups with roots in content management, workflow and business process systems have sought to add retention and retrieval functions for customers that want fewer standalone systems.

This may be especially relevant for organisations dealing with a mix of structured and unstructured data across legacy applications. Application retirement projects can create a need to preserve access to information without continuing to run older systems, which can be costly to maintain and difficult to secure.

For customers, the practical issue is often not simply storing data, but being able to retrieve it in a form that supports audit, legal review or business reference years after the original system has been switched off. Providers are responding by combining ingestion, retention management and search across different information types.

Goswami said Newgen sees the recognition as validation of its direction in the sector.

"This recognition stands as a testament to our unwavering commitment to innovation, customer-centricity, and our vision of helping enterprises build intelligent, future-ready information ecosystems. We remain focused on delivering AI-powered archiving solutions that enable organizations to manage information with greater agility, compliance, and business resilience in an increasingly digital world," said Goswami.