The Ultimate Guide to Robotic Process Automation
A curated Irish edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Robotic Process Automation (RPA).
What to know about Robotic Process Automation
Robotic Process Automation (RPA) is a rapidly evolving technology that automates repetitive, rule-based tasks across various industries, helping organisations enhance efficiency, reduce errors, and optimise workforce productivity. Exploring stories tagged with RPA reveals how businesses deploy AI-powered bots to streamline complex workflows, improve operational outcomes, and enable digital transformation.
Insights from global and regional companies showcase the growing adoption of RPA platforms, innovative automation solutions, and AI integration boosting areas ranging from finance and customer service to supply chain and compliance management. Readers can learn practical strategies for successful RPA implementation, avoid common pitfalls, and understand the future potential of RPA as it converges with AI and machine learning.
Whether you are an IT professional, business leader, or automation enthusiast, following developments in Robotic Process Automation provides valuable knowledge on how intelligent automation is reshaping the modern workplace and business landscape, driving enhanced productivity and operational resilience.
Irish Robotic Process Automation News
Regional stories with direct local relevance
Chartered Accountants Ireland urges AI support for SMEs
Smaller firms risk being left behind unless ministers back AI infrastructure, training and accessible support, the body said.
eir business inks ServiceNow deal for managed services
Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.
AI shifts client expectations as fees face pressure
Fees are under pressure as two-thirds of service providers say clients want more for less and expect AI to cut costs.
ServiceNow warns of Ireland's 284 million-hour service gap
Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.
How leadership, people and technology are key for AI adoption across Irish businesses
Irish firms could miss AI gains unless leaders back clear use cases, staff skills and infrastructure to turn trials into value.
Irish CFOs upbeat as AI adoption surges in finance
Irish CFOs forecast 9% growth in 2026 as AI use in finance soars from 12% to 47%, even while regulation and cyber risks intensify.
Analyst Insights
Research and market analysis connected to Robotic Process Automation
Gartner sees finance talent shift towards digital skills
UiPath named Leader in Forrester document mining wave
Atera offers fee-free Robin if AI misses support target
DocuWare named a challenger in Gartner document review
Hyland named Leader in Gartner's 2026 document review
Featured News
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
The new tools aim to help firms spot faulty AI outputs and data risks sooner as production deployments outpace monitoring methods.
Expert Columns
5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report
How leadership, people and technology are key for AI adoption across Irish businesses
Agentic AI: The potential and the problems behind the new wave of autonomous systems
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Why digital identity is the new perimeter in a zero-trust world
AI won't reduce construction disputes unless documentation improves
PropTech must end the invisible admin tax on agents
Interviews
Interviews and video coverage from the network
Google sees retail success with agentic commerce push
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Affirmo: Could AI make a reality of IoT dreams?
Exclusive: Orderfox pushes into autonomous execution with Gieni ABX
Recent Robotic Process Automation News
OpenAI launches ChatGPT Work for workplace automation
More than 5 million Codex users could now hand hours-long office tasks to a new agent that drafts documents, spreadsheets and slide decks.
Amazon WorkSpaces gains AI agent access for desktop apps
Legacy desktop software can now be automated without new APIs, as Amazon Web Services opens WorkSpaces applications to AI agents under existing controls.
UiPath launches Maestro Case for complex workflows
Enterprises could cut handling times and improve compliance as UiPath pushes its automation software into more complex, exception-heavy case work.
Workspot launches GUIDE AI automation platform on AWS
Enterprises struggling with legacy software may find it easier to automate tasks, as the platform works without APIs or fragile RPA tools.
Advania buys Evolv Robotics to boost Iceland automation
The deal adds 30 automation engineers and gives customers a new local unit as demand grows for AI systems that meet sovereignty rules.
NiCE & Konecta partner to expand AI customer service
Clients could get faster deployments as the tie-up pairs AI workflows with sector rules and human support across global contact centres.
Transporeon launches AI search for carriers across Europe
Transporeon rolls out AI-powered Natural Language Search for carriers, aiming to speed freight bookings and cut clicks across Europe and North America.
Avantra 26 adds AI root cause tool for SAP operations
Avantra 26 adds AI root cause analysis tool to speed SAP incident resolution and deepen links with Cloud ALM and BTP.
Tekst raises EUR €11.5 million to automate workflows
The funding will help businesses cut manual back-office work as Tekst expands software that maps workflows from emails, documents and system actions.
Milestone XProtect study finds 133% ROI over three years
Milestone study finds XProtect users achieved a 133% ROI over three years, with security investigations up to 60% faster.
K&L Gates names partner to lead global AI strategy
K&L Gates puts practising partner Jake Bernstein in charge of its global AI drive as the firm expands governance and tool rollout.
Legora buys Graceview to boost regulatory monitoring
Legora snaps up Melbourne startup Graceview as it widens its legal platform with real-time tracking of rule changes across 100 jurisdictions.
Glean & Gainsight integrate customer signals into AI
Customer-facing teams can now see health, risk and sentiment signals in one place as the integration goes generally available inside Glean.
i-GENTIC expands GENIE to cover FDA compliance lifecycle
Life sciences firms could avoid costly FDA review delays as the software flags conflicting claims across filings before submissions are sent.
Atlassian opens Teamwork Graph to third-party AI tools
Customers can now plug external AI agents into Atlassian’s workplace data layer, with permissions kept intact across more than 150 billion connections.
Deel launches Akai to automate back-office workflows
Operations teams could cut weeks of manual work as Deel opens Akai, already handling 100,000 cases a month, to external users.
Compass Packaging automates SAP cutover with BPA Platform
Automation let Compass Packaging complete a weekend SAP migration and keep orders flowing, avoiding manual work across finance and manufacturing.
Acceldata & ServiceNow tie data quality to AI workflows
Businesses using AI agents may gain faster issue resolution as Acceldata’s quality scores feed into ServiceNow workflows and incident handling.
Airbyte launches agents to unify data for AI workflows
Businesses struggling with fragmented records can now give AI agents a shared data layer, as Airbyte adds search and write tools for workflows.